CCS-Digital November 2019 Newsletter

Welcome to the CCS-Digital newsletter. Inside you will learn a number of things to improve your online experience, from scams to avoid, useful free software, discounts and deals available online and more.

The discount code of spring18 (upper or lower case) will give you 5% off orders of $20 and up.

We are no longer sending out email reminders of the newsletter.
As you are probably aware, if someone makes a purchase from a site, that site has the right to add them to their mailing list. This is not considered spam as long as there is an easy way to opt out. We do NOT add people to our mailing list unless they specifically request it. The email for our newsletter contains no ads, just a link to the newsletter online. It also begins by saying one can be removed from the list just by replying with remove.

Despite this, a few morons signed up for the discount and then reported us for spam. A few sites (AOL, Yahoo) will block a site or even an entire server on the basis of 2 or 3 spam complaints. Customers emailed us with questions and our replies were blocked because of the complaints of a few morons. On top of that, we could not even remove them from our list because in some cases their emails were forwarded to other IDs and the complaining ID was not even on our list.

Then there are the actual spammers who spoof IDs. Someone called to complain that she received 200 emails from We never send mail from that domain. Some spammer spoofed that ID (which is very easy to do and there is no way for us to prevent it). It did NOT go through our server. A knowledgeable person can look at the email headers and figure out where it really came from. But AOL, Yahoo and other lazy companies don't bother. If it says Bestinkandtoner, then Bestinkandtoner must be blocked. I wonder how much spam is sent from AOL and Yahoo IDs and how they would feel if other ISPs blocked all their email over it.

So we will not be sending out any emails about the newsletter to cut down on complaints. You can visit this link at the beginning of each month to see the latest newsletter. It still won't solve the issue of spoofing.

Get money back on almost every purchase you make!

Join Rakuten for free and get $10 off your first qualifying purchase and a percentage back on subsequent qualifying purchases. No fees, no minimums, totally free! I have been a member for almost a year now and it's nice to get those paypal payments for doing nothing except buying things I would have otherwise bought anyway. Join Rakuten

Ink Talk

New Website Is Here

If you haven't noticed, this is a brand new website, written from the ground up (not an upgrade). Maintaining a business website is never finished. Today's websites are composed of numerous technologies (HTML, Javascript, CSS, Php, SQL, Magento, Apache, etc) all of which have to be continuously upgraded to the latest versions while ensuring that an upgrade will still remain compatible with the other technologies. Our latest site, released about a year ago and built with Magento 1.9, has already been updated and patched several times. Some features have started to go awry. It is taking too long for an order to process (though it will process after about a minute or two).
Now Magento 2.0 has been released and support for 1.9 is going away. 2.0 is not just an upgrade, it is a completely new product which required a complete rebuild of the site. It is hosted on an Amazon server for maximum security. We did out best to move over all the data, so you should see your past orders. If you have any difficulties, please email.

Reduced Shipping Costs and Time on Canadian Orders

We located a supplier in Canada who will ship directly to Canadian customers. This will reduce both the shipping cost and the amount of time it will take to arrive. For credit card orders, you should see a lower total than what the website showed, once your order has been processed. For paypal orders, you should get a refund of the difference. If you want to know what your order will cost before placing it, choose Other Payment Methods. We will get notification of the order and reply with a total. You can then decide to proceed using paypal, credit card or other payment method.

The Epson Embargo Has Hit

We have been warning people for months that it will become very difficult to get Epson compatible cartridges. Customs has been stopping shipments from entering the country. Epson has been going after suppliers. Our biggest suppliers stopped providing Epson cartridges. We have removed some models from our site and prices on other models are moving up. Don't wait for the last minute. You might also want to consider refillable and reusable cartridges because you will always be able to find ink.

Now is the time to get a printer

Just about all the printer companies are jumping on the rip-off bandwagon where every printer needs a different cartridge. It used to be that a company would release 5 or 10 new printers a year and all would use the same cartridges. By making each printer use a different one, they know that the market for any one cartridge model will be limited so compatible manufacturers won't bother to make it. On top of that, they issue firmware upgrades via the Internet so even if you find a compatible cartridge, if you allow the upgrade to run, it will stop working.

For these reasons, we urge people to get one of the "older" printers now - the ones which still work with compatible cartridges. Otherwise you will be paying a fortune for ink. There are printers where the ink cost as much or more than the printer itself. HP and Epson have some inkjets where the cartridges are over $100 a set. HP has at least one where cartridges are $400!.

Right now the best inkjets are: the Canon Pro-100, normally $400 now $136 after rebates until December. It uses $3 cartridges in 8 colors which yield about 300 pages and prints stunning photos to 19 x 13. The Canon Maxify MB2720, about $100, which use cartridges in the $5 range. These cartridges are about 3x the size of standard cartridges (hence the name maxify) with about 1,000 page yield. The Epson Workforce 2750 for about $60 with cartridges about $5 (about 250 page yield) and the Canon TS6020 for about $90 at Walmart with cartridges as low as $1 each. Details on Best Printers. So far it seems the Canon models are not subject to the Epson firmware upgrade scam which follows but it's always a good idea to reject any upgrades a printer company tries to foist on you.

Texas AG May Sue Epson Over Dirty Tricks

I was a staunch advocate for Epson products for over 20 years but no longer. If you want all the details, you can read Epson dirty tricks.

Beware the firmware upgrade
Epson releases firmware upgrades which are sent to you via the net. All these do is prevent compatible cartridges from working. With single-use cartridges, most people use them within a few months of purchase so by the time the upgrade arrives, they are used. (Though we do get customers who hold them for months and then complain later - after running an upgrade - why they don't work. This is why our "official" warranty is 60 days. It's impossible to protect people from their own actions.) With refillable cartridges, people expect to use them for a long time. Then they run the upgrade which renders the cartridges useless.

Need a speaker for a user's group?

I have given online presentations to users' groups. If you have a group which meets regularly who would be interested in hearing about computer-related topics, drop me a line.

Inspirational, amazing and fun

woman crashes into drunk driver to prevent pedestrian deaths  
6-year-old missing in below 30 degrees found with heat detecting drone  
boy born without arms and legs learns to walk  
stranger does a good deed for a young boy who pays it back. then it gets paid again and again  
9-year-old sends care package overseas. 11 years later it changes his life  
bus drivers go above and beyond for school kids  
waitress stops to help an elderly customer and it goes viral  
teen boy takes care of elderly neighbors  
cheerleader jumps off float to save choking 2-year-old  
4th grader buys shoes for classmate being teased  
paralyzed man walks with brain-controlled exoskeleton  
people remember those who were kind to them as children  
homeless subway singer gets record contract  
firefighter accidentally orders pizza from shop 2300 miles away. donates it to local firehouse and sparks an international pay-it-forward campaign
firefighters pay it forward  
the grappler: a safe way to end high speed car chases  
in seattle, math is racist (not a joke unfortunately)  
poorly designed signs  
a real harpy eagle, not a person in costume  
more amazing cakes  
how Intuit fought free tax filing and tricks people into paying more  
amazing stories about people in fender benders who DIDN'T go crazy!  
man blows up back yard trying to kill cockroaches

What do you want to see in the next issue?

If there's something specific you want to know about, feel free to drop me a note.

Until next time, have a great month!